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Your Privacy and Account Security at live777

When you open an account with live777, your personal data — from your initial signup through every deposit via DANA, OVO, GoPay or QRIS — is encrypted and…

Data encrypted end-to-endDANA, OVO, GoPay, QRIS payment details isolatedYour request honoured within 30 days
live777 Your Privacy and Account Security at live777
REACH US ANYTIME

How to Contact Us About Your Privacy

Team online

Live Chat

Open the chat box in the bottom-right corner of the lobby. Our team responds to privacy questions and data requests within 2 hours during support hours, 07:00 to 23:00 Jakarta time.

Email

Send your data access or deletion request to [email protected] with your account username and registered email address. We acknowledge receipt within one business day and process within 30 days.

Account Settings

Go to Your Account > Privacy & Security in the desktop lobby to review your stored information, change your email or phone, and manage cookie preferences without contacting support.

HOW WE PROTECT YOU

Data Handling and Security Practices

Payment Data Isolation

Your DANA, OVO, GoPay and QRIS credentials are never stored in full on our servers. Only transaction tokens and reference IDs are kept, so even if our systems were breached, payment details remain inaccessible.

Encryption Standard

All data transmitted between your device and our servers uses TLS 1.2 or higher. Your account password is hashed with bcrypt, meaning even our administrators cannot read it in plain text.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to improve lobby speed. You can disable non-essential cookies in Your Account > Privacy & Security without losing core functionality.

Data Retention Rules

Account information is kept for the lifetime of your account plus 7 years after closure for legal and tax compliance. Transaction records are retained separately per local financial regulations in your region.

Access and Correction Rights

You have the right to request a full export of your personal data, correct any inaccurate information, or request deletion where local law permits. Submit via support chat or email and we confirm completion within 30 days.

Third-Party Sharing Policy

We do not sell your data to advertisers. We share only the minimum information needed with payment processors, anti-fraud vendors and where court or regulatory order requires disclosure in your jurisdiction.

Privacy Policy – Frequently Asked

Yes. Go to Your Account > Privacy & Security on desktop and select 'Download My Data', or email [email protected] with your username. We'll send a complete export of your name, email, phone, deposit history and gameplay records within 30 days, depending on local law.

We delete payment tokens immediately after your final withdrawal clears. Your transaction history is retained for 7 years to comply with financial record-keeping law in your region. Your account profile is deleted or anonymised within 90 days of closure if you request it.

We send account notifications, withdrawal confirmations and service updates by default. Promotional emails are only sent if you opt in during signup. You can unsubscribe from marketing mail anytime in Your Account > Communication Preferences without affecting your ability to play.

No. Your gameplay history, balance and betting patterns stay within live777 systems. We share account data only with payment processors, fraud prevention vendors and law enforcement where local law requires disclosure. We never sell behavioural data to third parties.

No one can see your password, not even our support team. Passwords are encrypted using bcrypt hashing. If you forget yours, use 'Forgot Password' on the login page to reset it via your registered email address within minutes.

Yes, where local law permits. Email [email protected] or contact live chat to request account deletion. We'll anonymise your gameplay and payment records within 30 days, though some data may be retained for legal compliance depending on your region.

Your payment method identifiers are processed through separate encrypted gateways and are never stored in full. We keep only transaction tokens and references. Each deposit or withdrawal is logged separately and encrypted at rest on our servers.